Home > Customer Reviews
"Sparkling clean, home cooked breakfast, awesome hotel!"
We loved how sparkling clean everything was, the home cooked breakfast, the super soft towels & sheets! Awesome hotel!!” – Keren Bunnel, Jan 12, 2014
"Cleanest place I have stayed in all of New Mexico"
Having worked at Disney World, I know good hospitality, and you guys are right up there with them. This is the cleanest place I’ve stayed in all of NM. You’re truly incredible.” – Nathan, January 20, 2014
"Ryan and Neva are good at what they do."
Customer service from the very first call! We thought everything was perfect! Ryan & Neva are very hospitable & good at what they do. They take pride in the Heritage Inn and it shows.” – Kathryn H, December 31, 2013
"Beautiful, comfortable, safe, and quiet."
Beautiful, comfortable, safe, and quiet – felt like staying in a friend’s home. – T. Sargent, November 11, 2013
"I liked everything."
I liked everything! Great customer service. This is about my 15th stay and I can’t think of anything I don’t like. – Dustin, October 31, 2013
WOW! Like a spa! Clean and quiet.” – Bobbie, August 17, 2013
"Very generous and friendly staff!"
Extremely clean, up-to-date furnishings, staff professional & very friendly! Awesome shower! - Julie Bielawski, June 6, 2013
"Lovely, well-presented breakfast"
Lovely, well-presented breakfast; charming, very clean inn; friendly, helpful hosts. - Kathy Johnson, June 7, 2013
"I like it all!"
I like it all! The location, the quaint look of it and the nicely appointed rooms. - Patricia Brown, June 13, 2013
Everything, the atmosphere, the positive energy, the historical aspect of the building. The staff is awesome! - Art Rocha, June 15 - 2013
"Feels like home."
Feels like home, clean, neat, welcoming environment, inviting décor. - June 16, 2013
"A world of knowledge about our travels"
Everything, especially the homey feel! ...A world of knowledge about our travels while in New Mexico. - Margaret Ingalls, June 30 2013
"Everything is spotless!"
Cleanliness-everything is spotless! - Amanda Jones, July 7, 2013
"Rooms 9 & 10 are perfect for a family!"
Quaint, clean beautiful place to feel rejuvenated! Rooms 9 & 10 are perfect for a family! - J. Williams, July 11 2013
"Homey, nice and clean, friendly staff..."
It was realy homey, nice and clean, friendly staff. Felt like I was at home. Sleeping good, great coffee. I would stay here again, very nice place. Thank you so much Heritage Inn. - Carla Hines, June 28 2013
"You have this down!"
Everything! Very charming and comfortable. Great customer service. You have this down! We really enjoyed our stay. - Johnna Padilla, June 29, 2013
"Extremely clean and up-to-date..."
Extremely clean, up-to-date furnishings, staff professional & very friendly! Awesome shower! - Amy Burnet, Aug 26, 2012
"Close to restaurants..."
Clean, quiet, great continental breakfast, close to restaurants, WiFi. - Mark Hanson, Sept 11, 2012
"Non-commercial chain, personable feel"
Comfortable room, soft linens and towels, overall cleanliness, non-commercial chain, personable feel. - Thaddeus Fritz, Sept 26, 2012
"Greatest small town hotel ever stayed in..."
“Greatest small town hotel ever stayed in…drive charter bus, so I stay in a lot!” - Kurt Kaufman, June 16, 2012
"I was extremely happy staying here."
I was extremely happy staying here. We’ll stay again if in the area. Not sure what else you could do to make it better! - David Brown, July 13, 2012
"Heritage Inn was an oasis on the trail."
After a long drive plus time change, Heritage Inn was an oasis on the trail. Next time it will be our destination so we can stay and check out the local art. - Mary Kruse, July 5, 2012
"Rooms are fantastic, the bathrooms nice, and the service is incredible."
The Hotel has a historical feel in the beautiful town of Artesia. The rooms are fantastic, the bathrooms nice and the service is incredible. - Suzanne Aos, July 13, 2012
"Lovely rooms, high ceilings, comfortable beds, good continental breakfast"
Lovely rooms with high ceilings, comfortable beds, good continental breakfast, ceiling fans, character, good restaurants within walking distance, and a charming town. - Helen Stringer, July 7, 2012
"Great location-central, but very quiet.”
It’s lovely! Fluffy towels, very clean, great breakfast. Innkeeper extremely kind, helpful and friendly. Great location-central, but very quiet. - Joanne Pocock, August 9, 2012
"What a great place to come back to after a day of sight-seeing."
What a wonderful inn to visit. We loved the cozy room and were very comfortable. What a great place to come back to after a day of sight-seeing. We stumble across the inn on the net. What a wonderful accident! Thank you for taking care of us. - Annette Jorissen, August 15, 2012
"A gem of a place in the best kept secret place to visit in New Mexico."
A gem of a place, in the best kept secret place to visit in New Mexico. We are SO happy we went beyond Carlsbad. VERY much worth the extra miles. Sue was delightful and helpful. - Patricia Lopez, August 2011
"Felt like a home away from home."
This stop at the Heritage Inn felt like a home away from home on our long journey across the USA. What an amazing stop and great view of small town life in NM. - Mr. & Mrs. Nolan, May 2011
"Best shower I've ever had...very nice furnishings...obviously taken care of."
Best shower I've ever had at lodging! Loved the patio, great to have a swing! Great selection for breakfast. Very nice furnishings. Everything in great shape, obviously taken care of well.- Jane Taylor, March 2011
"Modern amenities...elegant setting."
A wonderful, peaceful, relaxing stay. Modern amenities, yet in a classic, elegant setting. - Diana and John McKee, August 2011
"Will recommend to anyone"
Will recommend to anyone passing thru Artesia, or hoping for longer stay. Really impressed. - Suz Wilgnar, August 2011